Privacy Policy

US Federal law requires us to tell you how we collect, use, share, and protect your personal information. US Federal law also limits how we can use your personal information. Protecting the privacy and security of consumers' personal information is very important to us. Please read this notice carefully to understand what we do with the personal information we collect. Although we cannot guarantee confidentiality, we take all reasonable steps to protect your personal information.
When you contact us for a book cover, any personal information you provide is voluntary. We collect and use only the minimum information necessary to respond to your query. In most cases, we collect limited personal information, such as name, email address and information about your book.
When you contact us to place an order, you are making voluntary disclosure of your personal information. We collect and use this information only to provide the items you ordered or to deliver the services you requested, tailored to your needs. We use third party services to collect personal financial information and do not see or store such information outside these services.

When Do We Collect Personal Information?

When you contact us...
  • With questions or comments in the contact form.
  • When you comment on a post directly on the website.
  • To request more information, or sign up to receive the newsletter delivered via email.
  • To place an order for products or services.
  • To receive your product or services.
When we contact you...
  • To provide the products and services you requested.
  • To request occasional feedback or a testimonial.
  • To provide news, updates, and offers through the newsletter, usually by email.
When we contact others...
  • We may see certain personal information from third party apps and services that allow us to complete your order.
  • We may see certain personal information from third party apps and services that allow us to monitor website traffic, email conversion, and other analytical data.

Where Does Your Information Go?

Within ArcaneCovers.com...
  • We use your personal information to contact you regarding offers, to provide news and updates that you have requested, and to complete your product or services ordered.
  • Certain personal information will be used internally for accounting purposes.
And outside ArcaneCovers.com...
  • We use the following third party apps and services to facilitate our business by delivering orders, sending email, accounting, and tracking analytical data for business purposes:
    • Google Analytics: Specifically, Google Analytics collects data about visitors to the Site via Google advertising cookies and anonymous identifiers, in addition to other data which may be collected through a standard Google Analytics implementation. We do not merge personally-identifiable information with non-personally identifiable information collected through any Google advertising product or feature. Should you wish to opt out of any Google Analytics Advertising features, you are encouraged to change your Ad Settings and Ad Setting for mobile apps, through the NAI’s consumer opt-out, or by using any of the other opt-out options currently available: currently available opt-outs.
    • Facebook pixels. More information is available here.
    • ActiveCampaign. More information is available here.
    • Paypal. More information is available here.
    • Stripe. More information is available here.
And rarely, to law enforcement...
  • We provide information to businesses or individuals in response to lawful court orders, subpoenas, or to resolve complaints.

Additional Privacy-Related Information

Cookie Policy Cookies are small text files placed on your computer to collect information about the pages you view and your activities on the site. They enable the site to recognize you by, for example, remembering your user name, offering a shopping cart, or keeping track of your preferences if you visit the site again. The cookie transmits this information back to the website's computer (or server) which generally is the only computer that can read it. You can set your Web browser to warn you about attempts to place cookies on your computer, or to limit the type of cookies you allow. See also more information on how to change cookies settings in popular desktop browsers.
  • This site uses single and multi-session cookies to facilitate and enhance the visitor experience. The use of cookies is required in order to use this site. See our Terms and Conditions for more information.

Questions of Complaints About This Privacy Policy

Write to the ArcaneCovers.com Chief Privacy Officer: Arcane Press LLC Privacy Officer 7806 Moonstone Dr Sarasota, Florida, 34233

Questions About Other Issues

Visit our contact page to find contact information for other issues. Updated: September 2020
Arcane Covers Logo
Hi! My name is Karen Dimmick.
I've loved fantasy and magic for as long as I can remember & have been in the publishing industry for nearly a decade.
I know how important is it for a book to look its best, and for potential readers to be able to tell at a glance it's a book they'll enjoy. Without that, even great stories go unread.
As you'll see from my testimonials, my clients love working with me because I'm easy to work with, communicate well and deliver on time, like you'd expect any professional to do.
Born in England, I now live in Florida, USA with my husband. I've traveled the world, living in Europe and Asia. I've had my own bestselling non-fiction book, as well as fiction books, so I've seen both sides of the cover design process.
I believe authors should be able to give their books every possible chance to succeed, with a cover that attracts readers and meets the reader's expectations for the genre.
That's why I created Arcane Covers - to help you make your book shine.
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